As the Matrix Model is described as proving a framework for engaging chemical dependents in treatment and helping them achieve abstinence. Clients learn about issues critical to addiction and relapse, receive direction and support from therapy, and are monitored for drug use by urine testing. The program includes education for the family members affected by the addiction.
The therapist functions simultaneously as a teacher and coach, fostering a positive, encouraging relationship with the client and using that relationship to reinforce positive behavior change. The interaction between the therapist and client is realistic and direct but not confrontational or parental. The therapist is trained to conduct treatment sessions in a way that promotes the clients self esteem, dignity, and self worth. A positive relationship between client and therapist is a critical element for patient retention.